trouble getting a roofing contractor to stand by his guarantee?
advice please as to the best procedure to obtain satisfaction
Public Comments
- You can contact your state license contractor board and file a complaint. Your roofing contractor had to take out a building permit in your area to do your roof. Contact the people who issue permits and explain that the contractor is doing shoddy work. It's possible he will no longer be able to get permits in your area until the problems are cleared up. By contacting the state, they will investigate and perhaps pull his license. This is a very serious issue for the contractor. You can tell him what you intend to do, and perhaps convince him that it would be more profitable to him to take care of you, than lose his license to work.
- Also, make a report to the Better Business Bureau and make a claim against his insurance (or threaten to). In our area, if you have a contractor's license, you must also be insured, carry worker's compensation coverage, and be bonded. The insurance in our state is registered with the contractor's license board and you can make a claim for your losses and damages. Once a claim is made, it makes it very difficult for the contractor to maintain insurance and often they will resolve their issues rather than face being blacklisted and having their license pulled.
- Did you get a signed contract? This is your way to spell relief! As far as roofers having a license, I don't know what state you are in, but they aren't required to have one in Texas, so unless he has a general contractors license, usually, the only crafts that have licenses, are the mechanical crafts. You might be forced to take legal action. Call and let them know, that you are not satisfied with the work, and that you are willing to let him make the job right. If he refuses, let him know, that you will bring in a 3rd party contractor to fix the problem, which you will have to pay for up front, but then you will seek restitution for not only the monies paid out, but stress and other damages, plus court costs. This should let him know that you are serious. You might want an attorney to write him a letter, representing you. Then contact the BBB! Good luck!
- you dont have to carry insurance, or workers compensation if you are an Independant Contractor.
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